Look for the dropdown menu and ensure it is set to Main (or "All" if applicable to your model).
Clears and resets the printer's non-volatile memory.
Resetting the waste ink counter without physically replacing or cleaning the ink absorber pads can lead to ink overflow inside your printer, potentially causing electrical shorts or mechanical damage.
Disclaimer: This article is for educational purposes only. The author does not host or distribute Canon Service Tool v.4718. Using third-party tools may violate Canon’s terms of service. Proceed at your own risk. canon service tool v.4718
Are you currently facing a specific (like 5B00) on your printer that you need to resolve? Canon Service Tool v.4718 Overview | PDF - Scribd
: Requires physical dexterity to trigger service mode before use.
Service Tools for Canon Printers | Page 4 - PrinterKnowledge Look for the dropdown menu and ensure it
: The tool may print a small test page or show a "finished" dialog.
The Service Tool is built strictly for Windows operating systems (Windows 7, 8, 10, or 11). It will not run on macOS or Linux.
Version 4718 is particularly popular because it covers multiple printer generations. The most common compatible series include: G1000, G2000, G3000, G1400, G2400, G3400 Pixma IP-Series: iP2770, iP2870, iP4870, iP4970, iP7270 Pixma MP-Series: MP230, MP250, MP280, MP287, MP495 Disclaimer: This article is for educational purposes only
While v.4718 supports a broad range of legacy and modern ink-tank and cartridge-based printers, it is especially popular for the following series:
Inside every Canon printer, there are physical sponge pads designed to collect excess ink during initial setup, print cycles, and printhead cleaning procedures. Over time, the printer’s internal counter estimates that these pads are saturated. To prevent ink from leaking out of the machine and ruining your desk, the firmware triggers a hard stop, prompting errors such as: Ink absorber full. Error Code 1700: Ink absorber is almost full. Support Code 1401: Printhead not recognized.
The Service Tool will not detect your printer under normal operating conditions. You must manually force the hardware into "Service Mode" before launching the software. Follow these steps carefully:
Once in Service Mode and connected via USB (Wi-Fi resets are generally not supported), open the v.4718 utility:
Turn off the printer by pressing the physical button on the machine. (It may take a few seconds to shut down completely as it saves the new EEPROM data).
