Rarely, but yes. Some aggressive web filters or script blockers prevent the ERP’s JavaScript from running fully. Temporarily disable such extensions to test.
Navigate to . Search for the PO number. Delete any error or pending records.
Step 3: Run the "Fill Employee Hierarchy" Concurrent Program
Submit the request and wait for it to complete successfully. Re-try the document action on your PO or Requisition. Step 4: Verify Document Types Setup app-po-14160 document action not completed successfully
The document status (e.g., "In Process", "Pre-Approved") does not support the action you are trying to perform. Disabled Accounts:
Ensure the and Default Hierarchy settings are valid. Step 5: Check for Encumbrance and Period Issues
What specific are you attempting? (e.g., Cancel, Delete, Close) Rarely, but yes
Are you using an hierarchy or a Position hierarchy?
The specific document type (e.g., Standard Purchase Order, Planned Purchase Order) is missing proper workflow assignment rules in the Document Types setup window.
If the budget is exhausted, you must either increase the GL budget line or adjust the document amount. 3. Technical Resolutions for System Administrators Navigate to
The supplier site or vendor setup has been deactivated or modified since the document was created. 2. Step-by-Step Troubleshooting Guide
Consult with your System Administrator to check for relevant patches if you are on a version susceptible to this bug: Note 1912083.1 recommends specific patches like PSA RPC Patch 14563642 for certain blanket release errors. Spiceworks Community 5. Check Workflow Errors Review the Workflow Status
Check the same for your General Ledger (GL) periods. If a period is closed, change the document's GL date to an open period and attempt the action again. Step 4: Run the System Administrator Diagnostics