The error “the hardware information does not match with your dongle” is a security feature, not a bug. It prevents unauthorized copying of AutoData 345. While frustrating, especially after a hardware upgrade, the solution is straightforward:
If you’re seeing this error and do have a valid original dongle, then the software will not work legally. In that case, consider purchasing a legitimate license from AutoData. Their technical support will guide you through installation without error messages.
The Sentinel HASP or runtime drivers responsible for reading the dongle data may have become corrupted or uninstalled. The error “the hardware information does not match
. This is common after hardware upgrades, OS reinstalls, or when using emulators. To resolve this issue, follow these troubleshooting steps: 1. Reinstall Dongle Drivers
Follow these steps in exact sequential order to re-sync your hardware info and bypass the dongle validation barrier. 1. Disable Windows Driver Signature Enforcement In that case, consider purchasing a legitimate license
Some antivirus or endpoint protection programs block the dongle driver’s low-level access to hardware IDs. Temporarily disable such software, then test.
"Hardware information does not match with your dongle" Autodata 3.45 Temporarily disable such software
What are you running (Windows 10, 11, or 7)?
The error triggers because of Autodata's built-in anti-piracy and licensing system.
Many professional software tools offer a . Check the AutoData installation directory for tools named: