Sihot.PMS: The core Property Management System used by front desk staff for check-ins, check-outs, and room assignments.Sihot.SaaS: The cloud-based version accessible from any authorized device.Sihot.Mobile: A streamlined interface designed for tablets and smartphones, often used by housekeeping and maintenance teams.Sihot.Res: The central reservation system interface for sales and booking teams. Common Login Problems and Solutions

You can start the Post packages program manually during the day if needed, though it requires an Administrator password. Posting charges manually - SIHOT.Flex V 9.0.0.1046

If you manage multiple hotels, you don't need to log out. Use the property name in the toolbar to jump between locations.

How to Log Into SIHOT (Hotel Staff Edition)

Account Locked: For security, Sihot often locks accounts after a specific number of failed attempts. If you are locked out, wait for the lockout period to expire (usually 15–30 minutes) or ask an admin to unlock your profile.

: Enter your assigned case-sensitive Username and Password in the standard input fields.

For developers, a failed authentication will typically return an HTTP error. This often indicates an invalid access token (securityID) or an expired session. The securityID generated by the AuthenticationRequest has a limited lifespan and must be refreshed periodically.

Open SIHOT and enter your User Name and Password .

Clear your browser cache and cookies, or try opening the login page in an Incognito/Private window. Ensure your browser is updated to the latest version. Account Locked Out

: If you have forgotten your password, use the "Forgot Password" link on the login page (if enabled) or contact your property’s SIHOT Administrator.

For third-party technology partners, software developers, or hotel IT teams setting up integrations, the gateways are the and legacy SOAP web services. This method uses an access token (securityID) that is obtained via an authentication request, rather than a standard username and password form. The modern REST-based SIHOT@360º API supports multiple identity providers such as Microsoft Entra ID and Amazon Cognito for enterprise-grade authentication and security.

If you're having trouble with the login process, I recommend checking the following:

Because SIHOT is a highly customizable SaaS (Software as a Service) platform, the login process typically depends on your organization's specific setup: